Privacy Policy

1. Information We Collect

We may collect:

Name and email address

Payment information (processed securely via third-party providers)

Usage data (e.g., website activity, login behavior)

Communication data (messages, support requests)

2. How We Use Your Information

We use your information to:

Provide access to our services

Deliver coaching, signals, and community features

Process payments

Improve our services

Send updates, promotions, and educational content

3. Sharing of Information

We do not sell your personal data.

We may share information with:

Payment processors

Email marketing platforms

Service providers necessary to operate the business

4. Data Protection

We implement reasonable security measures to protect your information. However, no system is 100% secure.

5. Cookies

We use cookies to:

Improve user experience

Track website performance

Personalize content

You can disable cookies through your browser settings.

6. Your Rights

You may:

Request access to your data

Request correction or deletion of your data

Opt out of marketing emails at any time

6. 1 GDPR — Rights of EU/EEA Residents

If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

Right to Access — You have the right to request a copy of the personal data we hold about you.

Right to Rectification — You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure ("Right to be Forgotten") — You have the right to request deletion of your personal data, subject to certain legal exceptions (e.g. where we are required to retain data for legal or contractual reasons).

Right to Restriction of Processing — You have the right to request that we limit how we use your personal data in certain circumstances.

Right to Data Portability — You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transfer it to another service provider.

Right to Object — You have the right to object to the processing of your personal data for direct marketing purposes at any time.

Right to Withdraw Consent — Where processing is based on your consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

How to Exercise Your Rights
To submit any of the above requests, contact us at:
📧 [email protected]

We will respond to all verified requests within 30 days. In complex cases, we may extend this by a further 60 days and will notify you accordingly.

Legal Basis for Processing
We process your personal data on the following legal bases:

Contractual necessity — to deliver the services you purchased

Legitimate interests — to improve our services and communicate with you

Consent — for marketing communications (you may opt out at any time)

Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Upon account closure or request, we delete your data within 30 days unless required by law to retain it longer.

Third Party Processors
We use the following third-party services that may process your personal data:

Stripe (payment processing) — stripe.com/privacy

GoHighLevel (CRM & email) — gohighlevel.com/privacy

ElevenLabs (voice content) — where applicable

Data Transfers
Your data may be transferred to and processed in countries outside the EU/EEA. Where this occurs, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

Complaints
If you believe your data rights have been violated, you have the right to lodge a complaint with your local data protection authority.

7. CCPA — Rights of California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Your Rights

Right to Know — You have the right to request disclosure of:

The categories of personal information we collect

The specific pieces of personal information we hold about you

The categories of sources from which we collect personal information

The business or commercial purposes for collecting your information

The categories of third parties with whom we share your information

Right to Delete — You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.

Right to Correct — You have the right to request correction of inaccurate personal information we maintain about you.

Right to Opt-Out of Sale or Sharing — We do not sell or share your personal information with third parties for monetary consideration. If this changes, you will be notified and given the opportunity to opt out.

Right to Limit Use of Sensitive Personal Information — We only use sensitive personal information (such as payment data) to provide the services you requested.

Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights. This means we will not deny you services, charge different prices, or provide a lower quality of service because you exercised your rights.

Categories of Personal Information We Collect

Category Examples Collected Identifiers Name, email, IP address Yes Commercial information Purchase history, services obtained Yes Internet activity Website usage, login behavior Yes Financial information Payment details (via Stripe, not stored by us) Yes Communications Messages, support requests Yes

How to Exercise Your Rights To submit a CCPA request, contact us at: 📧 [email protected]

Please include "CCPA Request" in the subject line and specify which right you are exercising. We will respond within 45 days. We may need to verify your identity before processing your request.

Authorised Agent You may designate an authorised agent to submit requests on your behalf. We may require written proof of authorisation and verification of your identity.

"Shine the Light" Law California Civil Code Section 1798.83 permits California residents to request information about personal data shared with third parties for direct marketing. We do not share your data with third parties for direct marketing purposes.

8. Third-Party Links

Our services may contain links to third-party sites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under 18.

10. Updates to Policy

We may update this Privacy Policy at any time. Continued use means acceptance of changes.

11. Contact

For privacy concerns, contact: [email protected]